Administrator Can I Have More Than 64 Devices on a KNX Line? 24 Apr 2026 Product Support The number of devices in each line segment has historically been limited to 64 to ensure KNX telegrams are not affected by signal degradation. Hoewever with newer KNX devices it is possible to have 25... Learn
Administrator Is There a Limit to the Number of KNX Telegrams That Can be Sent? 24 Apr 2026 Product Support A standard twisted pair KNX line can support 40-50 telegrams per second depending on the size of the packet to be sent. If filter tables are used and the system is designed correctly by keeping device... Learn
Administrator How many devices can be on a KNX System? 24 Apr 2026 Product Support A single line can have 256 devices. 15 of these lines can be linked to an area and 15 areas can be linked to a backbone line. 256 devices can also installed on each of the area lines and backbone area... Learn
Administrator Can I Add an Additional Power Supply to a KNX Line? 24 Apr 2026 Product Support If you wish to do this, you will need to adhere to the specification of the KNX Power Supply as most require a 200m cable distance from another power supply. Generally, it makes more sense to create a... Learn
Administrator Is it Possible to Link a GIRA Smoke Detector to a Fire Alarm Panel or Control System? 24 Apr 2026 Product Support A separate relay module is available which can be installed into the unit. This has two binary outputs (volt free contacts, 2-way, rated at 30V/1A). This module will indicate detection of smoke as wel... Learn
Administrator How do I Remove the Front Cover of a Basalte Keypad? 24 Apr 2026 Product Support Each cover is sold with a thin rubber tube which can be slid under a corner of the keypad to pop off the cover. Alternatively, firmly grip each side of the cover and pull directly off the wall. We are... Learn
Administrator Are any Multirow Distribution Boards Amendment 3 Compliant? 24 Apr 2026 Product Support We have a range of Ivory Egg enclosures that are compliment with the Amendment 3 regualtions. These can be found here .... Learn
Administrator Are you Able to Visit Site to Help Fix a Problem? 24 Apr 2026 Product Support Attending site is not a service we offer. However, we can provide support over the phone and if needed we can remotely access your laptop to provide guidance on the system configuration. We can also r... Learn
Administrator I Have an old KNX System and a Component Has Failed, What Can I Do? 24 Apr 2026 Product Support With KNX having been around for 26 years, eventually some products do fail and it may be the exact components are no longer available. Thankfully, the way KNX works means you will be able to replace t... Learn
Administrator I am thinking of using KNX in a project can you design it for me? 24 Apr 2026 Product Support We have been supporting integrators for over 10 years, growing their skills by supplying training and technical support to help further develop knowledge. Whilst we don't complete design work, we can ... Learn
Administrator How do I place an order? 24 Apr 2026 Product Support If you would like place an order on the website, the first thing you will need to do is to open a website account with us. If you head over to the login page you will see a link to create a new accoun... Learn
Administrator How Can I Tell the Status of a Gira IP Router or Interface from the LEDs? 24 Apr 2026 Product Support There are two LEDs on the front of the unit labelled RUN/DIAG and KNX. RUN/DIAG (Green) LED on: Device is ready for operation. LED flashes slowly (~1Hz): Device is not configured or was configured wit... Learn
